Info


Shipping policy

Shipping within South Africa

We offer convenient door-to-door delivery across South Africa.

Please note: We do not offer international shipping, we only deliver across South Africa.

  • Shipping Rates:
    • Option 1: R125 is charged per order for Postnet2Postnet Delivery.
    • Option 2: R185 is charged per order for Postnet2Door Delivery.
    • FREE shipping is available for orders over R1000.
  • Courier Service:
    • We generally use The Postnet service for deliveries, but we reserve the right to use other trusted courier services when necessary.
  • Order Processing (in stock items):
    • Orders made before 12:00 on the business day will be processed and dispatched on the same business day.
    • Orders made after 12:00, or during weekends and public holidays, will be processed and dispatched the following business day.
  • Tracking Your Order:
    • After your order is dispatched, you will get a tracking number via email. You can utilize this number to track the status of your delivery.
  • Delivery Time:
    • After being dispatched, delivery usually takes 2-5 business days, depending on where you are located in South Africa.
    • Kindly be aware that these are approximate timeframes, though we aim to fulfill these delivery timelines, unexpected situations like high order demand or courier issues can sometimes lead to delays.
    • In very remote regions courier services may not be available. We will subsequently reach out to you directly to talk about delivery alternatives in such cases.